Frequently Asked Questions
Discover everything you need to know about our luxury sound tools.
What is the warranty period for Master & Dynamic products?
Our headphones and speakers are built to last and are covered by a two-year limited warranty against defects in materials or workmanship from the date of original purchase.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
What is your return policy for online orders?
We offer a 14-day return window for all products purchased on our official website, provided they are in their original packaging and condition.
How do I pair my wireless headphones with a Bluetooth device?
Hold the pairing button until the indicator light pulses. Navigate to the Bluetooth settings on your device, select your Master & Dynamic model, and follow the prompts to connect.
What materials are used in your headphones?
We use premium materials including heavy-grain leathers, stainless steel, and anodized aluminum to ensure both durability and a sophisticated aesthetic.
Are replacement ear pads available for purchase?
Yes, we sell replacement ear pads for most of our headphone models to ensure your product remains comfortable and functional for years to come.